Article 1 (Purpose)
1. These Terms and Conditions (“Terms”) set forth the rights, obligations, and responsibilities of the parties in connection with the e-commerce services provided through the website “RefacX” (https://www.refacx.com/supplier/kr) (the “Site”) operated by Hexcon Co., Ltd. (the “Company”).
2. These Terms shall also apply, to the extent not inconsistent with their nature, to e-commerce conducted via PC communication, wireless networks, and similar means.

Article 2 (Definitions)

For the purposes of these Terms, the following terms shall have the meanings set forth below:
1. “Company” means Hexcon Co., Ltd., which operates an online marketplace configured by using information and communications systems to enable transactions of goods or services (collectively, the “Products”), and also refers to the e-commerce services provided through “RefacX” (https://www.refacx.com/supplier/kr).
2. “Marketplace” means the online service and related ancillary services through which the Company provides, on the Site, a cyber marketplace where transactions of Products between Users may be conducted.
3. “Mobile App” means the mobile application developed and operated by the Company for the convenience of Users.
4. “User” means any Member or Non-Member who accesses the Site and receives services provided by the Company in accordance with these Terms.
5. “Member” means a person (including a business representative) who provides required information to the Company, completes membership registration, and is eligible to continuously receive services from the Company.
6. “Non-Member” means a person who uses services provided by the Company without registering as a Member.
7. “Supplier” (Korean: 판매자) means a person or business entity that agrees to these Terms, enters into a service use agreement with the Company, and registers—using the form prescribed by the Company—with the intent to offer services such as global B2B manufacturing outsourcing and transaction intermediation.
8. “Client” (Korean: 구매자) means a User who, using the form prescribed by the Company, indicates an intent to purchase Products.
9. “Products” means all goods and services offered for sale by Suppliers through the Marketplace.

Article 3 (Matters Not Provided for in the Terms)
Any matters not provided for herein shall be governed by applicable laws and regulations, or by the Company’s individual service terms, operating policies, and rules (collectively, the “Detailed Guidelines”). In the event of any conflict between these Terms and the Detailed Guidelines, the Detailed Guidelines shall prevail.

Article 4 (Display and Amendment of the Terms)
1. The Company shall post these Terms, together with the Company’s trade name, representative’s name, business address, telephone number, facsimile number (FAX), email address, business registration number, and mail-order business registration number, on the initial service screen of the Site in a manner that allows Users to easily review such information. The content of these Terms may be made available through a linked screen.
2. The Company may amend these Terms to the extent permitted by applicable laws and regulations, including without limitation the Act on Consumer Protection in Electronic Commerce, Etc. (the “Electronic Commerce Act”), the Act on the Regulation of Terms and Conditions, the Framework Act on Electronic Documents and Transactions, the Electronic Financial Transactions Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc., and the Framework Act on Consumers (collectively, the “Applicable Laws”).
3. When amending these Terms, the Company shall announce the effective date and the reasons for amendment, together with the current Terms, on the initial screen of the Site from seven (7) days prior to the effective date until the day immediately preceding the effective date. However, where the amendment is unfavorable to Users, the Company shall provide notice with a grace period of at least thirty (30) days.
4. Amended Terms shall apply only to agreements executed on or after the effective date, and agreements executed prior to the effective date shall remain subject to the Terms then in effect. Notwithstanding the foregoing, if a User who has already executed an agreement expresses the intention to be subject to the amended Terms and the Company agrees thereto, the amended Terms shall apply.

Article 5 (Provision and Modification of Services)
1. In principle, the services provided by the Company shall be available year-round, twenty-four (24) hours a day. However, all or part of the services may be temporarily suspended due to special circumstances, including inspections or replacements required for Site system maintenance, malfunctions, or replacement of communications equipment.
2. The Company may restrict or suspend all or part of the services in the event of unavoidable circumstances such as war, incidents, natural disasters, or national emergencies of comparable nature, or if a key telecommunications business operator under the Telecommunications Business Act suspends telecommunications services.
3. If the Company suspends or restricts services, it shall promptly notify Users of the reason, period, and expected time of restoration.
4. The services provided by the Company are as follows:
a. Global B2B manufacturing outsourcing and transaction intermediation services; and
b. Such other services as the Company may designate.

Article 6 (Membership Registration and Acceptance)
1. Membership registration is completed when a prospective Member agrees to these Terms, applies for membership by entering member information (User ID, password, address, contact information, etc.) in the registration form prescribed by the Company, and the Company accepts such application.
2. Upon accepting a User’s application for membership, the Company shall notify the User of the User ID, password, and other matters the Company deems necessary.
3. As a general rule, the Company shall accept a User’s application for membership. However, the Company may refuse acceptance in any of the following cases:
a. where the applicant has applied using another person’s information;
b. where the application contains false information;
c. where the application is contrary to Applicable Laws or public order and morals;
d. where the applicant intends to use the services for an improper purpose; or
e. where the Company deems registration as a Member to be otherwise inappropriate.

Article 7 (Withdrawal of Membership and Loss of Qualification)
1. A Member may request withdrawal from membership at any time, and the Company shall process such withdrawal without delay.
2. The Company may restrict or suspend a Member’s qualification if any of the following events occur:
a. where false information was registered at the time of application;
b. where the Member interferes with another person’s use of the Site or steals such information, thereby threatening the order of e-commerce; or
c. where the Member uses the Site to engage in conduct prohibited by laws or these Terms, or in conduct contrary to public order and morals.
3. If the same act is repeated after the Company restricts or suspends membership qualification pursuant to paragraph 2, or if the cause is not remedied within thirty (30) days, the Company may terminate the Member’s qualification.

Article 8 (Notices to Members)
1. Notices from the Company to a Member may be given to the email address submitted by the Member to the Company.
2. In lieu of individual notice, notices to an unspecified number of Members may be effected by posting on the Site’s bulletin board for at least one (1) week.

Article 9 (Supplier Registration Application)
A User shall apply for supplier registration by following the methods set forth below or methods of similar nature, and the Company shall clearly inform the applicant of the following matters at the time of registration:
1. Entry of basic company information (company name, website URL, company address, company telephone number, manufacturing industries, company profile, etc.);
2. Entry of the representative’s and contact person’s name, department, title, and contact information (including telephone and email);
3. Entry of information on processing capabilities, global response capabilities, certifications, and other supply capabilities;
4. Confirmation of key policies such as the Privacy Policy, these Terms, and confidentiality; and
5. Submission of the registration application and confirmation thereof by the Company.

Article 10 (Approval of Supplier Registration Application)
1. The Company shall accept the supplier registration application under Article 9 unless any of the following applies:
a. where there is falsehood, omission, or error in the application; or
b. where the submitted materials are insufficient or markedly below the Company’s standards.
2. Approval of supplier registration shall be limited to the grant of authority to use the services between the Company and the supplier and shall not guarantee the execution of any individual project contract with any client.

Article 11 (Confirmation of Application; Modification and Cancellation of Information)
1. Upon receipt of a supplier’s registration application, the Company shall notify the supplier of such receipt.
2. If the supplier who has received the confirmation notice discovers any error in the information entered, the supplier may immediately request correction or cancellation by telephone or email.
3. If a correction request is made by the supplier prior to approval of registration, the Company shall reflect such correction without delay.

Article 12 (Termination of the Service Use Agreement by the Company; Loss of Supplier Qualification)
1. The Company may terminate the service use agreement by giving notice of termination to the Supplier without any separate demand for performance if any of the following events occurs:
a. where false or exaggerated Product information has been posted;
b. where sales-inappropriate services are registered or sold in violation of Applicable Laws;
c. where the Supplier attempts unethical or unfair transactions or uses customer information in violation of these Terms;
d. where, due to the Supplier’s breach of obligations under these Terms, the Company receives a legitimate claim from a customer;
e. where, despite the Company’s request for remedy due to the Supplier’s breach of obligations under these Terms, the Supplier fails to comply without just cause;
f. where the Supplier has cumulatively violated obligations under these Terms three (3) times;
g. where the Supplier engages in direct transactions with a Client or pays/receives direct transaction amounts, thereby violating the agreed distribution channel;
h. where the Company’s systems and services are used for acts in violation of laws, such as sending spam emails, transmitting spam information, or distributing malicious programs;
i. where, after receiving a demand for cure due to a breach of these Terms, the Supplier fails to cure the breach within seven (7) days without special cause or explanation;
j. where the Supplier suffers critical disadvantages such as business cancellation, subcontract cancellation, or permit revocation due to exclusive dealings;
k. where bankruptcy, rehabilitation, or corporate reorganization proceedings are filed against or by the Supplier;
l. where any bill or check issued by the Supplier is dishonored, or the Supplier’s transactions with a bank are suspended or prohibited;
m. where the Supplier materially damages the reputation of the other party; or
n. where any other material reason arises that renders performance during the contract term impossible or frustrates the purpose of the contract.
2. If the service use agreement is terminated pursuant to these Terms, settlement of sales proceeds shall be made as of the termination date in accordance with the procedures prescribed in the separate agreement for each transaction.

Article 13 (Supplier’s Duty to Notify)
1. If any of the following events occurs, the Supplier shall, without delay, update the relevant details through the dedicated screen and resubmit relevant documents such as a business registration certificate to the Company:
a. any change in matters specified on the business registration certificate, such as address, trade name, or representative;
b. any change to bank account information;
c. any material change in capital structure;
d. a change from a sole proprietorship to a corporation or from a corporation to a sole proprietorship; or
e. any other change to contact information, including mobile phone number and email address.
2. The Supplier shall be responsible for any and all issues arising from neglect or omission of the obligations under this Article.

Article 14 (Member Obligations)
1. Members shall not engage in any of the following acts:
a. registering false information at the time of application or change;
b. misappropriating another person’s information;
c. altering information posted on the Site;
d. transmitting or posting information (including computer programs) other than that specified by the Company;
e. infringing the copyrights or other intellectual property rights of the Company or any third party;
f. damaging the reputation of the Company or any third party or interfering with their business; or
g. publicly posting or displaying on the Site any information that is obscene, violent, or otherwise contrary to public order and morals, including messages, images, or audio.

Article 15 (Matters Related to Transactions and Settlement)
Individual project contracts between Suppliers and Clients, and matters concerning payment and settlement between Suppliers and the Company, shall be determined by these Terms and by separate individual agreements. These Terms are limited to matters related to supplier registration and the use of the platform.

Article 16 (Intellectual Property Ownership and Use Restrictions)
1. Copyrights and other intellectual property rights in works created by the Company shall vest in the Company.
2. Clients shall not, without the prior consent of the Company, use for profit, or allow any third party to use, by means of reproduction, transmission, publication, distribution, broadcasting, or other methods, any information obtained through the use of the Site for which intellectual property rights are vested in the Company.

Article 17 (Disclaimer)
1. The services provided by the Company to Suppliers and Clients are limited to providing an online marketplace through the Site and related ancillary information. The Company does not intervene in, and shall bear no responsibility for, transactions between Suppliers and Clients conducted through the Site.
2. The Company shall not be liable for service interruptions attributable to a User.
3. The Company shall not be liable (including under product liability) for any damages incurred by a Client due to defects in Products transacted through the Site, errors or omissions in Product information, or the like.
4. The Company shall not be liable for damages incurred by a User due to reliance on the accuracy of information, data, or facts posted by another User.
5. Partner sites linked by links provided by the Company (the “Partner Sites”) are operated independently of the Company, and the Company shall not be responsible for transactions between Users and Partner Sites.

Article 18 (Dispute Resolution)
1. The Company shall endeavor to promptly process complaints and opinions raised by Users. If prompt processing is difficult, the Company shall immediately notify the User of the reason and the expected processing schedule.
2. Any litigation arising between the Company and a User shall be brought before the court having jurisdiction over the location of the Company as the court of first instance, and the laws of the Republic of Korea shall govern.

Addendum — Article 1 (Effective Date)

Final Provisions
1.This Agreement shall be governed by and construed in accordance with the laws of the Republic of Korea, without regard to its conflict of law principles.
2. The English language version of this Agreement shall prevail over any translations. Any translated versions are provided for convenience only, and in case of inconsistency, the English version shall take precedence.
3. Neither the Client, the Supplier, nor RefacX shall be held liable for any total or partial failure to perform their obligations under this Agreement where such failure results from events of force majeure. Force majeure shall include, but not be limited to, natural disasters, fires, strikes, wars, acts of terrorism, pandemics, embargoes, or lawful/unlawful acts of public authorities that are beyond the reasonable control of the affected Party.

These Terms shall take effect as of August 31, 2025.